We hope you are happy with your purchase. However, if you are not completely satisfied with your purchases for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 1 business day, depending on your card issuer's policies.
Shipping cost would not be refunded unless it is a manufacturing defect.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
[The following items cannot be returned [or exchanged]:]
PISTTI.COM can void refunds and if they still refund products, these will be sent back to them.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Sale items are FINAL SALE and cannot be returned.
Used products can’t be refunded
Call: +65 6908 5266 OR E-Mail: firstname.lastname@example.org
For the time being we will only be shipping the items in Singapore
Standard shipping will cost $3.50
Will take 7 to 14 working days to get delivered.
Free shipping if you order above S$100.00 for all items under Pistti
Express shipping prices will vary according to your products.
Delivery will be under 3 working days.
Due to Covid 19 delivering takes more time than usual but our team is working closely with our logistic partners to ensure the orders are on time.
For more information, check out our FAQ.